New Mortgage Dispute Resolution Hotline

Racoon at Palos Verdes homes

Palos Verdes homes owners and home owners across the country often have unresolved questions regarding their home mortgage, private mortgage insurance escrow account, promised interest rate reduction, loan modification request and an array of other home loan questions.  I just read about a new federal service that became available on December 1, 2011 – the Consumer Financial Protection Bureau’s home mortgage complaint and dispute resolution hotline courtesy of last year’s Dodd-Frank financial reform legislation.

According to an LA Times article by Kenneth R. Harney,  “The complaint hotline is accessible online at www.consumerfinance.gov and by toll-free phone between 8 a.m. and 8 p.m. Eastern at (855) 411-2372.”  It also is a hotline/website for credit card disputes – there is a separate portal once you enter the site.  This is great for consumers to have another avenue to assist them with these financial disputes.  Click here to read entire LA Times story.

Photo courtesy of Arvin Design

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